COVID-19 Update from Courtesy Volvo Cars of Scottsdale

Personal safety is core to Volvo's purpose - providing the freedom to move in a safe, sustainable, and personal way. To ensure we fulfill this mission, we are taking these steps to serve you in response to the Coronavirus/COVID-19 epidemic.

We are using specialty products to clean all touch-points in vehicles, with special attention to high- touch surfaces such as steering wheels, handles, gear shifters, and switches.

In our showrooms, we are following guidelines from health professionals and regularly sanitizing high- touch surfaces such as tablets, keyboards, tables, etc.

We welcome you to visit and explore our vehicles in a safe environment. However, we are happy to provide virtual vehicle walk-around via Facetime or video at your convenience. Below we offer you solutions that will help you continue to service or purchase your vehicle with peace of mind, and in a safe environment. Please utilize these tools and our team has increased resources during this time to fulfill your needs.

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Service: Volvo Valet

This App allows you to pick the time and location that you want your vehicle picked up and we'll drop off a loaner for you to use at the same time.

It's like "Uber for Service", a system our team has pioneered over the last year and we have a fully resourced Valet team to help you.

Sales: Accelerate

Our website offers you a full suite of tools to:

• Pick your payment
• Appraise your trade & get pre-qualified

All of this from the comfort of your home or office. We can offer at-home test drives, bringing the car and paperwork to your home or office. It has never been easier to purchase your next car.

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If you have concerns about visiting us, we are happy to work with you at your convenience. For assistance, please contact us at (602) 325-3146.

We are proud to work with you in not only developing and servicing safe vehicles but safe spaces for you and your family.

Sincerely,

Jeremy Sarnataro

Courtesy Volvo Cars of Scottsdale

General Manager

Cell: (602) 410-2230

Direct: (480) 291-5107

jsarnataro@courtesyautomotivegroup.com

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