Customer Testimonials
I recently visited Volvo Scottsdale to get the car speakers fixed on my XC40, and I couldn't be more impressed! Despite their busy schedule, the team always made me feel like a priority. They addressed all of my service needs efficiently and with tremendous attention to detail. A special shout-out to Rick, who consistently went above and beyond to ensure everything was handled perfectly. His knowledge and friendly demeanor made the experience even better. I highly recommend this dealership for anyone looking for top-notch service!!
Judd is an amazing Service Rep. at Volvo & always goes above & beyond
Service rep Terry Dobbins was super pleasant and kept me regularly updated while my car spent 10 days in Courtesy’s service department. He took my concerns seriously, and he even let me swap loaners when I mentioned how much I missed my car. I’ve never experienced such a high level of service at a Volvo dealer!
Very timely and professional response
Easy drop off and pick… good communication very happy with service
Brandon and Alex were so helpful, friendly and great to work with. They made our car buying experience simple and pressure free. They were all very released and made sure we were in love with our decision. I highly recommend Courtesy Volvo!
Too expensive for the work done
I had an outstanding experience working with Jered at Volvo, even though our deal was done remotely. He made the entire process smooth and stress-free. One of my favorite parts was that he personally came to Flagstaff to deliver and train me on how to use the vehicle. His knowledge and expertise were impressive, and he made sure I was comfortable with all the features. Jered’s professionalism and dedication to excellent customer service truly stood out. Highly recommend him for anyone looking for a seamless and informative car-buying experience!"
Not a happy customer and I have been buying Volvo cars for the past 25 years! My car had less than 7800 miles on it and took it in for its first maintence appointment. The Pirelli tires that came with the car were shredding! When I talked to Volvo to share the tires are clearly defected their response was yes we are aware that Pirelli had a bad batch of tires but you didn't buy the tire warranty so we cannot help you! I look at this as a warranty problem and if Volvo knew they should have worked a deal ...
Enjoyed working with the staff at Courtesy Volvo. Very knowledgeable, patient, and easy to deal with. Special shout out to Vivianette, sales consultant!
So impressed by the ease of service with Courtesy Volvo- I came in for a 10,000 mile service and waited in their lobby. I highly recommend them!
Martin was super friendly and knowledgeable about the car that we were interested in purchasing, and Bo really worked with us to get into vehicle and get the deal made. It was one of the easiest vehicle purchases that I’ve ever made. Thanks Courtesy Volvo.
They were so quick and courteous!
My service guy was super. He even helped me with my windshield wiper strip. I really appreciate feeling like proe care these days, it very rare!!!!
It’s always a pleasure to get my car serviced here. Waiting feels like I’m in a shared work space with a calm quiet atmosphere to work while I wait for my car. Judd always takes good care of me and gets me out in time to get in with my day.
I had a great experience. Thank you Rick for your help!
Always good service, great customer service. I feel like I’m respected and appreciate the no pressure approach
Everyone was amazing from beginning to end. Worked with my wants and needs and I rolled out of there with a nice new car. Highly recommend purchasing a car from them 🙂
Jud and all the guys at Volvo are awesome! They’re helpful and honest and always go the extra mile.
Jered is above & beyond the finest car salesman I've met. I was in the automotive industry for over 20years, & am glad to see the change from what it once was. I was looking for a very special Volvo & Jered had been looking for me for over 6 months, finally found the right one. Although it didn't have the cooling seats he told me about an after market that could do it. Jered is & was professional, helpful & attentive, everything a great salesman should be. He is definitely an asset to Courtesy Volvo. Thanks to Jered &...
Extraordinary service! Their professional team are excellent communicators, flexible, and super helpful. Jered Coffield especially provided useful, friendly service every step of the way! I love getting my cars from Courtesy Volvo of Scottsdale, and you will too.
Excellent !!!! Efficient friendly professional
We had a great buying experience. Jered was fantastic. Thank tou
Our first and recent experience at Courtesy Volvo was great. Prompt and professional service! Highly recommended.
The best dealer 💪🫡🙏
Vivianette, Beau, and Jason were very helpful in getting us into a car! We were left high and dry when our old car's transmission went out and they went above and beyond to help us find the best car for us!
The team at Courtesy Volvo was fantastic to work with! Smooth, simple transaction and everyone from management to finance to sales couldn’t have been nicer! Big shoutout to Jered Coffield in sales who worked so efficiently in juggling a busy day at the dealership. Would highly recommend Courtesy Volvo!
Professional
My experience with Beau and Shyla, was stellar. I bought my Volvo S60 and had little time to sit in a dealership while they worked out the numbers. Beau made it easy and Shyla our saleswoman was very knowledgeable and easy going, something I really appreciate in a sale rep. Had a great experience and highly recommend Courtesy Volvo!
Didn't purchase a Volvo but purchased a used BMW from them. Love the vehicle. Did a trade and everyone was very nice. Martin was my sales person. Not pushy at all. He was very nice. Really tried to work with the numbers I wanted. The next day I brought it back in because the tire light was on and Rick from service was so nice. Took the BMW right in and checked all four tires. Would have given 5 stars if the finance department returned my call. I left a message that my insurance company needed some info from them ...
Rick Kazanjian - one of the service associates was top notch in customer service - he was able to accommodate me coming in from out of town dropping of the vehicle early and keeping me informed throughout the service appointment as well as helping to set up transportation for the vehicle. 5 Stars.
A smooth and easy leasing experience. All staff are knowledgeable, friendly and eager to make you comfortable in your vehicle. I highly recommend Courtesy Volvo!!
These guys were awesome! Took care of all my cars needs and were super communicative during the whole process!
First of all big shout out to Rick in service! I have had my volvo at various locations for service, and have not received such attentive and thorough feedback as I have with scottsdale volvo. There were numerous issues with my 2012 XC60 that nobody could figure out until I brought it here. These guys are professional and prompt! From now on out I'm coming here for anything regarding my XC60. 5/5 highly recommend you come here if your volvo is having issues. Satisfied customer - Jeremy
We got a new Volvo this weekend! Many thanks to Shyla Jones, Courtesy Volvo, who helped us through the process. We had a particular car in mind and she was on top of it, notified us as soon as one came in that matched what we were looking for. She was patient to make sure we knew how to use all the new bells and whistles and encouraged us to reach out with any questions as we learned to operate our new vehicle. We can’t say enough about Shy – her professionalism, attentiveness, knowledge, and follow up/through exceeded expectations. ...
Always a positive experience and much appreciated!! Ventura in Service is great to work with-open communication is wonderful!! Joe delivered my car-he's a gem!!
Very friendly and does great quality work! Highly recommend!
Shy, Alissa, and finance assistant Jack were so incredibly kind and helpful throughout the whole process. We thoroughly enjoyed our time at the dealership and will strongly recommend them in the future. Thanks, again for everything!
Had the absolute best experience at Courtesy Volvo in Scottsdale. I’d highly recommend the sales associate Jared. His customer service was top notch. He listened to all my needs and concerns!
I am so happy with the assistance and courtesy from all the took the time to help Ventura with paperwork, payment, etc. My vehicle looks amazing. I received a loaner so that I could still work and visit my clients, as well as I saved some money too.. I can now travel out of town to care for sister..
Terry in the service department was beyond excellent. Kind, understanding and professional.
Shy was awesome!!! Great service and knowledgeable!!! The car buying expience here was top notch compared to the othere places!!! Got a new car and Skittles!!!! Thanks Shy!!!!
Ventura was very kind and thorough.
Courtesy Volvo was great but the star of my visit was Christian. From the moment I sent an inquiry on a vehicle he has been extremely professional, kind, and so easy to work with all while not being pushy about anything. Christian made my trip across town more than worth it and it was by far the easiest car buying experience I've every had. He has even sent a couple messages since by purchase to make sure everything is going well. I would 10/10 recommend Christian to anyone looking to buy.
I had a great experience buying a vehicle from here. They made the process seamless & Martin my salesman was awesome highly recommend him!!
Very satisfied with my advisor, Terry, and the services provided.
What a lovely buying experience!! I found the used car I wanted online and the viewing process was a breeze. I worked on site with Brandon and he was relaxed, accommodating and low pressure. Highly recommend!
I would like to give a huge shout-out to the best salesman, Martin Esparza. Recently, me, my sister and my dad have visited the Courtesy Volvo of Scottsdale auto dealership. Me and my dad bought two vehicles within a few days apart. Our salesman, Martin was not only professional and welcoming to us but also an awesome guy with a great sense of humor. He has never made me and my family feel so pressured to proceed with any purchases. He let me test drive a few vehicles that I was interested before making my final decision. Martin not only ...
As always, I had a great customer experience. It is always a pleasure to interact with the service department here.
My wife and I had a great experience at Courtesy Volvo! Everyone we dealt with was very friendly and helpful. Normally, purchasing a vehicle is a long and stressful process. However, that was not the case at Courtesy. Alex, Vivianna, and Brandon were great and made it easy to buy our 2024 XC60 Recharge. They are also very helpful and responsive after the sale. We definitely recommend Courtesy Volvo and will contact them first when we need another vehicle.
Martin helped me getting my dream car! He and Dana were so helpful and worked hard to get me the best deal on my new car! Great folks to work with!
Purchased volvo S60 and had a great experience with the team!!! Will purchase again……
Christian was great to work with. Everybody there was top notch. Great experience.
Best experience I’ve had at a dealership service department ever! They were super fast and friendly. Terry was great to work with!
Amazing experience at Courtesy Volvo in Scottsdale! We were looking for a safe, reliable and affordable car for our soon to be 16 year old son. After finding the car online and sending an inquiry Martin Esparza and his team went to work. From the first email interaction to signing the deal, Martin and his team were amazing. I’m up for a new car in two years and will absolutely come back to Courtesy Volvo and do business with Martin again!
Buying a new car can be such a daunting experience, but that was not the case when working with Martin Esparza at Courtesy Volvo. He was extremely friendly and made everything easy breezy and literally stress free. If in the market for a new/used car, I highly recommend working with Martin and the entire team over at Courtesy Volvo.
Jered and Alex were kind, fair and helpful. Would (and will) recommend their services to everyone.
We purchased a 2019 Ford Flex from Courtesy Volvo and had nothing but a great experience. From the first inquiry, Martin reached out and provided helpful information and Vivianette was so helpful with the test drive and sales process! Even though they were dealing with the cyber attack on their operating system, they handled themselves professionally and we were thoroughly satisfied! I would highly recommend them!
Vivianette De Jesus is one of the kindest, most genuine, and personable car sales people that I have ever encountered. She was very welcoming, knowledgeable, and willingly shared the various intricacies of each vehicle we test drove. She and Jeremy Sarnataro went above and beyond to ensure that we received first class treatment as first time Volvo leasers. The entire Courtesy Volvo team get 5 Stars. Thank you!
Last Week I Made My Way Over To Courtesy Volvo In Scottsdale off of Indian School Road! I was in the market for a new lease and rolling over my previous one & let me tell you, the process is not easy, However, Vivianette & the rest of the Courtesy Team made this a breeze! The Hospitality was great, and they went as fast as they could! This made driving off the lot that much more Hassle-Free & pleasant! They are the only place I would go to get a car deal done! Thank you so much, Vivianette!
Jared provided me with outstanding service and was transparent about everything. He was willing and able to answer all my questions and address concerns I have. To add .- Friendly and welcoming staff.. couldn’t have asked for a better experience.
Thank you Jered and the team for helping us get our vehicles. This is a true dealership and great customer service. My family and I appreciate the Courtesy Volvo Of Scottsdale for getting us the vehicles we came to purchase. If you want and/or need a vehicle , this is the right place. They truly care to get you a new ride(vehicle) and explain all of the details about it. They want you to be satisfied. They are very honest when it comes to selling vehicles.
Omg my experience at this dealership was just amazing first time I ever felt like I was home and was cared for. My salesman was Jered coffield he was honest he made no promises but also made sure I left in the vehicle I came in for. Very respectful and great customer service they really advocate for you here and get you the best deals possible 100/100 recommend love my new truck thanks Jered
My experience with Courtesy Volvo in Scottsdale was awesome!! Martin Esparza was excellent to work with very professional and great personality. I would highly recommend Martin and his team if you are looking to buy a car you will not be disappointed! Thank you again Martin for all your help you were awesome!!
Jud my service guy is great. There has never been a time where things don’t get done well, and quickly.
Terry at Courtesy Volvo has always been pleasant to work with, prompt, and conscientious. Would recommend.
Came in earlier this week and was very pleased with the staff. We weren’t even walking around for 5 minutes before Vivianette had came out and made sure I knew everything about the car. Alissa with the finance department also helped out A TON best dealer experience I have had. Will definitely return when in need of another car.
Customer service was excellent as always with service advisor Judd White
Judd White is the best.
Everyone was very helpful. State of the art repair shop!
Vivianette and the rest of the staff were great. Overall a great experience and a fairly easy process for a first time buyer!
You know how purchasing a car can be intimidating and very daunting? Well, if you’re trying to find a car over at Volvo Scottsdale, Martin Esparza is your man! I had 2 cars that caught my eye and had the hardest time making a decision. Both were very similar in looks but also different in its own ways- Martin never pressured me but made me feel comfortable and even had me take my time in choosing one or the other especially after keeping him past 11pm. Martin was never showed any impatience and was always humble. In addition I wanted ...
Great people. Great purchase experience.
Outstanding service and support. Even though I had a Mexican registered car with a unique problem, Terry and the rest at courtesey Volvo were first class. Took the car in at closing. Diagnosed problem quickly and advised me options keeping in touch throughout the process. Couldn’t be happier
They do a great job and Jud is awesome to work with. I’m very happy with Courtesy Volvo.
Excellent service, nice waiting area, great hours and days! I was delighted they were able to give me an appointment that fit my schedule perfectly. Thanks to Mr Rangel for his help.
Excellent service! Professional and friendly staff. My experiences have always been exceptional with both service and sales!